VEHICLES WARRANTY ONLY !!!

Manufacturer's Defects

KLUNG warrants all the parts except for the "Maintenance" & "Normal Use" items (see below) to be free of manufacturer's defects for the first twelve months from the date of purchase.

Definitions

Date of purchase. Date of purchase is the date when the End Purchaser takes delivery of the product. That date is determined by the Warranty Registration card and Retail Sales Receipt on file.

Maintenance Items. These are items which are part of regular maintenance such as filters, lubricants, spark plugs etc.

Normal Use. These are items which wear out due to normal use. These include - but are not limited to - tires, batteries, plastics, hoses, brake pads/shoes, clutches, bulbs.

What is NOT Covered

This warranty does not cover:

1. Labor charges
2. Any vehicle that has been used for commercial purposes, including but not limited to: rental
3. Failures resulting from: use of improper fuels or lubricants, use of non-original parts
4. Failures as a result of overheating due to lack of proper oil levels or application of lubricants
5. Normal deterioration of appearance due to wear, exposure
6. Consequential or incidental costs such as loss of use, inconvenience
7. Failures that may occur due to improper care (including but not limited to exceeding the weight limit or negligence by the user)
8. Failures due to tampering or improper repair
9. Blatant misuse outside normal intended operations

Warranty Service Procedure

1. Pre-delivery inspection (PDI): The product must be reassembled by the authorized dealer and meet the factory reassembly manual. A PDI checklist outlines each safety and operation point you must cover with the End Purchaser. The dealer should fill out the PDI form and the warranty registration form, have it signed both by customers and dealer. It also needs a purchase invoice copy with Date and VIN number.

2. Periodic maintenance: All the maintenance required by owner's manual should be done by the authorized dealer. Please leave us the maintenance service record signed by the dealers if you claim warranty.

3. Warranty claim process: Final customers warranty claim form need to be filled out and signed by final customers. Warranty analysis and judgement should be done by KLUNG Technology Department. Photos and broken parts are required for evaluation.

4. Urgent parts supply: Can be accepted with our pre-approval and ship out by courier at your cost. Any extra cost incurred due to failure of distributor will be borne by the distributor.

5. Parts sale: Parts sale are final. No return, no warranty. All parts must be genuine from the factory. All parts are not allowed to sell to other dealers and brand products.

Dealer Obligations

1. Dealer Internet Sales and Blind Shipping: Dealers for KLUNG are prohibited from selling product un-assembled in the carton to the End Purchaser. Assembly by the end user represents serious safety risks due to lack of mechanic-level experience. Products must be delivered fully assembled.

2. Initial Set Up & Ongoing Service: The Dealer or seller must be able to coordinate all PDI and subsequent maintenance & repair service for the End Purchaser. KLUNG supplies a "Re-Assembly" manual for each model.

3. Parts Availability: While certain maintenance oriented parts can be sold to the general public by our dealer network, we reserve the right to limit or refuse parts supply to non-authorized dealers or to anyone using our parts for another brand name product.